Telephone Communication Systems
Why RICOTECH?
RICOTECH specialise in providing VoIP consultancy, supply, installation and support services to businesses of between 2 and 2000 Users (albeit the system is able to cope with many thousands more users).
Our company policy is that not only should we supply the most effective solution for our clients, but to provide an un-rivalled level of support once the system has been implemented. We also ensure that a potential customer understands exactly what and why we have recommended by explaining all of the options and benefits of VoIP solutions. We beleive that the consultative rather than hard sell is the most appropriate route to both winning and maintaining new and satisfied customers. RICOTECH do this by specialising in providing one of the most highly proven and flexible solutions available today.
This is based upon using the Asterisk IP PBX Solution.
Company Director Richard Connock says “Asterisk is quite possibly the most powerful, flexible, and extensible piece of integrated telecommunications software available. Its name comes from the asterisk symbol, *, which in UNIX (including Linux) and DOS environments represents a wildcard, matching any filename. Similarly, Asterisk the PBX is designed to interface any piece of telephony hardware or software with any telephony application, seamlessly and consistently. Why waste money on systems that are not expandable or upgradable or can not provide integration.
Traditionally, telephony products are designed to meet a specific technical need in a network. However, many applications of using
telephony share a great deal of technology. Asterisk takes advantage of this synergy to create a single environment that can be moulded to fit any particular application, or collection of applications, as the user sees fit".
Asterisk can, among other things, be used in any of these
applications:
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Heterogeneous Voice over IP gateway (MGCP, SIP, IAX, H.323) |
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Private Branch eXchange (PBX) |
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Custom Interactive Voice Response (IVR) server |
|
Softswitch |
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Conferencing server |
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Number translation |
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Calling card application |
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Call queuing with remote agents |
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Remote offices for existing PBX |
Perhaps more importantly, Asterisk can fill all of those roles simultaneously and seamlessly between interfaces.
In simple terms, Asterisk is designed to allow new interfaces and technologies to be added easily. Its lofty goal is to support every kind of telephony
technology possible.